Pre-screened Filipino support specialists trained in email, live chat, and phone support — delivering exceptional customer experiences at a fraction of the cost.
No subscriptions. No commissions. Talent keeps 100%.
Here's what you can delegate to a verified customer support specialist on JobTayo.
Handle customer inquiries, complaints, refund requests, follow-ups
Real-time assistance via Intercom, Zendesk, LiveChat, Freshdesk
Answer calls, resolve issues, process orders, handle returns
Follow-up calls, appointment confirmations, satisfaction surveys
Manage Zendesk, Freshdesk, HelpScout, Jira Service Desk queues
Respond to complaints and questions on Facebook, Instagram, X
Track shipments, process returns/exchanges, update order status
Write and update help articles, FAQs, and internal SOPs
The Philippines generates $30B/year from customer support outsourcing. This isn't a side gig — it's a national expertise with over 1.3 million trained professionals.
Filipino support reps are trained with American English pronunciation. Customers rarely detect an accent, making them ideal for US, UK, and Australian markets.
A US support agent costs $18–28/hr + benefits. A Filipino agent on JobTayo costs $4–12/hr. No BPO markup — BPOs charge $1,500–3,000/mo for agents earning $500–800.
Philippines is 12–13 hours ahead of US East Coast. Your Filipino team handles night shifts while you sleep — or works your US business hours with a shifted schedule.
Real rates from verified professionals on JobTayo. Updated for 2026.
| Specialization | Experience | Hourly Rate | Monthly (FT) |
|---|---|---|---|
| Email/Chat Support | Entry-level | $4–6/hr | $700–1,050 |
| Email/Chat Support | Experienced (2-5 yrs) | $6–10/hr | $1,050–1,750 |
| Phone Support (Voice) | Entry-level | $4–7/hr | $700–1,230 |
| Phone Support (Voice) | Experienced | $7–12/hr | $1,230–2,100 |
| Technical Support | Mid-level | $6–12/hr | $1,050–2,100 |
| Team Lead / Supervisor | Senior | $8–15/hr | $1,400–2,640 |
Rates depend on channel expertise (phone costs more than email), tools proficiency, industry experience, and shift requirements. All rates in USD.
Every professional on JobTayo passes all 5 stages before they can receive a single application.
Real identity confirmed with official government-issued identification.
Criminal and employment history screened for trustworthiness.
Role-specific test — including communication clarity, tool proficiency, and scenario-based support tests.
Work history and project samples evaluated by our team.
English fluency and professionalism confirmed in a live call.
Only 19% of applicants pass all 5 stages.
When you hire on JobTayo, you're choosing from the top.
Describe what you need. Your job goes live to verified talent instantly. No subscriptions, no hidden fees.
Every applicant has passed our 5-tier verification. No filtering through spam or unqualified candidates.
Pay your hire directly. No commissions. No middleman fees. Ever. Your talent keeps 100% of their earnings.
Post a job for $10. No subscriptions. No commissions. Your hire keeps 100% of their earnings.
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